“Workers Feel Deceived” – PSWU Laments as NIA Staff Strike Begins

By
Daniel Amenyo Ablordey
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Nationwide strike over conditions of service hits Ghana Card operations

The Public Services Workers Union (PSWU) has expressed deep disappointment and frustration following the commencement of a nationwide strike by workers of the National Identification Authority (NIA) over unresolved concerns about conditions of service.

The industrial action, which took effect Monday, has already started affecting operations at NIA centres across the country, particularly Ghana Card registration and issuance, a key government identification program.

Discontent over broken promises

In a strongly worded statement, PSWU leadership stated that staff of the NIA “feel deceived” after several months of negotiations with government officials and the Fair Wages and Salaries Commission (FWSC) yielded no satisfactory outcomes.

“Workers have been patient for too long. They feel deceived and disregarded. Promises were made and expectations raised—but nothing concrete has been done,”
a PSWU spokesperson noted.

The union says the strike became necessary after failed attempts to address long-standing disparities in remuneration and working conditions.

Impact on public services

The strike has forced the suspension of Ghana Card services, including new registrations, updates, and replacements—disrupting processes tied to SIM registration, banking, and public service access.

Ghanaians visiting NIA district and regional offices Monday morning were met with locked doors and notices announcing the industrial action.

Government yet to respond

“Workers Feel Deceived” – PSWU Laments as NIA Staff Strike Begins
National Identification Authority, NIA

As of Tuesday morning, no formal response had been issued by either the Ministry of Employment and Labour Relations or the Fair Wages and Salaries Commission. Civil society groups have urged the government to act swiftly to avert a prolonged standoff, which could affect digital ID implementation and national data systems.

The PSWU insists it remains open to dialogue but will not call off the strike until concrete steps are taken to improve conditions for its members at the NIA.

Read Also: Tamale Teaching Hospital: (TTH) Doctors Call Off Strike After Successful Negotiations

Author

  • Daniel Ablordey

    Daniel Ablordey is a Business Analytics student at the University of Ghana Business School and an emerging strategist at the intersection of data, markets, and narrative. With a keen analytical mind and a passion for African business and economic trends, he is building a career focused on translating complex data-driven insights into accessible, decision-relevant stories that matter.As a writer and editor with Insight Ghana, African Business Insight, and The African Journal, Daniel delivers sharp, high-impact analysis on current affairs, business developments, and emerging trends across the continent. His work is defined by precision, clarity, and a deep commitment to responsible journalism — ensuring that every story he tells is not only accurate but meaningful to the audiences it serves.Beyond his editorial work, Daniel serves as an Ecobank Youth Ambassador, where he actively promotes financial inclusion, digital banking, and financial literacy among young Ghanaians. His leadership experience spans academic, professional, and faith-based institutions, where he has consistently driven initiatives centered on growth, structure, and long-term impact.Grounded in the principles of Pan-Africanism and service, Daniel brings a rare combination of analytical rigour and storytelling depth to his work. Whether unpacking market behavior, profiling emerging business leaders, or covering cultural shifts shaping the continent, he approaches every assignment with strategic intent and editorial integrity.His broader ambition is to contribute to Africa's transformation by shaping how data, business, and storytelling intersect — not just locally, but on a global stage.

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Daniel Amenyo Ablordey
Daniel Amenyo Ablordey
Daniel Ablordey is a Business Analytics student at the University of Ghana Business School and an emerging strategist at the intersection of data, markets, and narrative. With a keen analytical mind and a passion for African business and economic trends, he is building a career focused on translating complex data-driven insights into accessible, decision-relevant stories that matter.As a writer and editor with Insight Ghana, African Business Insight, and The African Journal, Daniel delivers sharp, high-impact analysis on current affairs, business developments, and emerging trends across the continent. His work is defined by precision, clarity, and a deep commitment to responsible journalism — ensuring that every story he tells is not only accurate but meaningful to the audiences it serves.Beyond his editorial work, Daniel serves as an Ecobank Youth Ambassador, where he actively promotes financial inclusion, digital banking, and financial literacy among young Ghanaians. His leadership experience spans academic, professional, and faith-based institutions, where he has consistently driven initiatives centered on growth, structure, and long-term impact.Grounded in the principles of Pan-Africanism and service, Daniel brings a rare combination of analytical rigour and storytelling depth to his work. Whether unpacking market behavior, profiling emerging business leaders, or covering cultural shifts shaping the continent, he approaches every assignment with strategic intent and editorial integrity.His broader ambition is to contribute to Africa's transformation by shaping how data, business, and storytelling intersect — not just locally, but on a global stage.
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