More than 72,000 Telecel Ghana customers in parts of the Central Region have been affected by network disruptions following two fibre cuts recorded along the Accra–Winneba and Winneba–Cape Coast routes.
Minister for Communications, Digital Technology and Innovation, Samuel Nartey George, disclosed the development in a Facebook post, stating that the damage had affected an estimated 72,754 subscribers served by about 181 Radio Access Network (RAN) sites.
The affected locations include Winneba, Agona Swedru, Apam, Mankessim, Assin Fosu and Twifo Praso, as well as Winneba Campus, Old Town, Lowcost, UEW North Campus, Radio Peace, Nyakrom, Kwanyako, Bobikuma, Agona Odoben and Mankrong.
Service disruptions have also been reported in several communities along the coastal and transit corridors, including Mumford, Otuam, Gomoa Fetteh, Gomoa Nyanyano, Senya Beraku, Ajumako GT, Abeadze Dominase, Assin Manso and Ateiku.
Other affected areas around the Kasoa–Weija border include Awutu Bereku, Bawjiase, Potsin, Jei Krodua, Tuba, Weija Extension, New Weija, West Hills Mall, Dark Bortianor and Aplaku Bortianor.
According to Mr George, the fibre infrastructure was damaged during ongoing road construction activities along the affected routes.
He said Telecel engineers had been deployed to the affected locations to work on restoring services, while another team was engaging the road contractor to halt excavation activities and minimise the risk of further damage to telecommunications infrastructure.
“We sincerely apologise for the inconvenience, but I am confident the engineers will restore service as quickly as is practical,” Mr George said.
The minister further indicated that the National Communications Authority (NCA) would continue monitoring the situation as restoration efforts progress.
By: Prince Martey-Sogar.