At Ghana Digital and Innovation Week (GDIW) 2025, A tool that could genuinely change how entrepreneurs engage with policy information in Ghana: the Ghana Entrepreneurship Policy Chatbot, known simply as Gepbot.
For many years, entrepreneurs, especially those just starting out, have struggled with one core issue: understanding the policies, procedures, and requirements that shape their business journey. Information exists, but it lives inside lengthy documents, scattered sources, and technical language that does little to help a busy founder figure out what they need to do next. That friction slows growth, limits opportunities, and drains time entrepreneurs can’t afford to waste. Gepbot was built to remove that friction.
The Entrepreneurship Policy Chatbot is an initiative of the Digital Transformation for Inclusive Entrepreneurship in Ghana (DTEG), funded by the Federal Ministry for Economic Cooperation and Development (BMZ), implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. The chatbot aligns with DTEG’s commitment to empower people to use digital tools and skills in their business and promote economic growth and decent jobs for all.
During the Gepbot launch at the GDIW 2025, a panel discussion made the need for this tool even clearer. Representatives from the Food and Drugs Authority (FDA), Ghana Standards Authority (GSA) and Ghana Enterprises Agency (GEA) joined the conversation to unpack some of the hurdles entrepreneurs face when starting or formalizing their businesses. Their points were familiar to anyone who has tried to navigate the system: confusion around certification, uncertainty about standards, delays caused by incomplete requirements, and the widespread belief that engaging regulators is intimidating or complicated.
What stood out in the discussion wasn’t that entrepreneurs were doing things wrong but it was that many simply didn’t know what to do because the information was hard to find or harder to interpret. The panelists offered practical explanations and debunked several misconceptions right on stage, giving founders clarity they rarely get in one sitting. And it became obvious that if this kind of guidance were available consistently and on-demand, a lot of unnecessary bottlenecks would disappear.
That is exactly the gap Gepbot was designed to fill. Instead of entrepreneurs relying on scattered advice or digging through PDFs, the chatbot gives them quick, credible answers shaped by policy experts, institutional partners and real user feedback.
Part of what makes Gepbot strong is the way it was built. mNotify didn’t create it in isolation. The team worked closely with ecosystem actors, programme implementers, policy specialists and entrepreneurs to validate content and refine user journeys. Every interaction was shaped with the end user in mind, making sure the tool reflects real experiences, not theoretical assumptions.
For Ghana’s entrepreneurship ecosystem, this launch is more than a tech announcement. It signals a shift toward clarity, transparency, and accessibility; three things the ecosystem has needed for years. And for mNotify, it marks a new phase: moving beyond communication solutions into AI-powered tools that support public service delivery and digital inclusion at scale.
The work doesn’t end here. As more users engage with Gepbot and institutions continue contributing content and insights, the tool will keep evolving. The vision is simple: empower entrepreneurs with the clarity they need to build confidently, without the guesswork that has held so many back.
Entrepreneurs, hubs and support organizations can explore Gepbot at www.gepbot.com
